TRASTRA Verification

Going through the TRASTRA verification process is beneficial because it:

  • is completed faster than usual for clients from Weenax;
  • allows the use of cryptocurrency wallets;
  • allows ordering Visa TRASTRA Card;
  • unlocks all the benefits of the Weenax loyalty program.
  • TRASTRA verification is quick and easy. To pass it, firstly, you must be a resident of any of the EEA countries, and also go through four simple steps: number verification, address indication, uploading of documents, and taking of a selfie. The entire process will take you about 10 minutes to complete.

    For verification, you need to provide only one of the following documents:

    your passport

    your ID card (the two sides)

    your driver's license

    your residence registration

    Usually, any of these documents is enough for the successful completion of the verification process. However, sometimes, you may be asked to provide some of the below documents in addition:

    residence certificate not older than three months (the two sides);

    any official document that has your photo on it;

    a credit card statement;

    a utility bill in your name, not older than 3 months (except for mobile communications);

    a tax return or tax receipt.

    Specifications for the required documents

    all documents must be issued by an EEA country;

    the original ID document must contain your photo, date of birth, number, MRZ code, and expiration date (old format Greek and Italian paper IDs without MRZ code are also supported);

    all document must be valid for the next six months;

    all document must be written in Latin (in the case of Chinese or Arabic, a certified translation is required);

    all documents provided must be issued only in your name;

    the document must contain the stamp of the institution by which it was issued (except for the utility bill);

    photographs of documents must be clear, uncropped and readable - take them in good lighting;

    do not upload screenshots - only photos are accepted;

    upload all files separately, including different sides of one document (no need to make a collage of them or put them together in one photo).

    Step-by-step instructions for verification in TRASTRA

    1. Log in to your personal account on the website. Before verification, you must first provide information about yourself – without this, you will not be able to start the procedure. Go to your profile by clicking on your name in the upper right corner.
    2. Fill in the “Personal Details” section. You must indicate your status (title) and gender, as well as your name and surname. Then enter and confirm your phone number. Also, enter your date of birth.
    3. Fill in the “Residence Address” section below. Here you need to select the country of residence from the list, indicate the city, street, house, and apartment number, as well as the postal code. Use only your real data, otherwise, when uploading documents in the future, you will not be able to pass the verification process.
    4. Data is saved automatically. Click on the “Verify Account” button to get started. The first step is to check the address you specified earlier and click on “Next”.
    5. The second stage is the uploading of documents. Select the country in which your document was issued and its type. Upload a document from your computer or click the “Continue on your phone” button to take photos and upload them directly from the mobile application.
    6. The third stage requires taking a selfie. You do not need to attach documents to your face – you just need to turn on the camera, place your face in a circle and shake your head.
    7. Check the entered data again and confirm the end of the verification. After that, expect the result – when your documents are accepted. But if asked to send additional documents, this will be indicated on the right side of the screen in your personal account.

    If you are unable to pass the verification, do not forget that you can contact our support. Our competent staff will help you know the reasons you were unsuccessful and guide you with correcting the mistakes.

    Pass the verification in TRASTRA and begin to use all the advantages of a cryptocurrency wallet!

    You need to:

    2d
    step

    Send a request (field on the right) with the information about your new TRASTRA account to use the full package of services from Weenax.

    Fill out the application:

    Форма Trastra en

    • Trastra email*:
    • Wallet ID (phone number)*
    • Your message:
    • This field is for validation purposes and should be left unchanged.